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Privacy Policy

Last updated: 4 October 2026

Introduction

Green Dine Resto ("we", "us", "our") operates the website https://greendinerestochotty.in. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

We are located at Thekkedathu Arcade, Chittady PO, Chotty, Mundakkayam, Kottayam, Kerala. For privacy-related questions, contact us at greendineresto@gmail.com or +91 82811 86288 / +91 87145 36288.

This policy is provided for general information. Last updated: 4 October 2026.

Information We Collect

When you submit a table reservation request, we collect your name, phone number, preferred date and time, number of guests, and any special notes you provide (such as dietary requirements or occasion details).

When you submit a guest review, we collect your name, star rating, and review text.

For security and spam prevention, our server may record your IP address when you use our forms. We use honeypot fields and rate limiting to protect against abuse.

We do not collect payment card details or other financial information through this website.

How We Use Your Information

Reservation details are used to process your booking request and contact you to confirm your table.

Review submissions are used to moderate and, if approved, display guest feedback on our website.

Technical data such as IP addresses helps us prevent spam, abuse, and fraudulent submissions.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Storage & Retention

Reservation requests are opened in WhatsApp on your device so you can send them to our restaurant team. They are not stored in a customer database on the website itself.

Review submissions are stored on our server in a JSON file pending moderation. Approved reviews may be displayed publicly; rejected submissions may be deleted.

Rate-limit logs used for spam prevention are temporary and typically retained for approximately one hour.

Third-Party Services

We use Google Fonts (fonts.googleapis.com and fonts.gstatic.com) to display typography on our website. Google may process technical data according to its own privacy policy.

Our website links to external services including Google Maps and WhatsApp. When you click these links, you leave our site and are subject to those providers' policies.

Our website is hosted on a third-party server. Reservation requests are sent through WhatsApp (Meta) when you submit the booking form.

Cookies & Tracking

We do not currently use analytics cookies, advertising pixels, or third-party tracking on this website.

Google Fonts may involve third-party network requests that could set cookies in your browser according to Google's policies.

Our server uses essential technical measures (such as rate limiting) that do not rely on browser cookies for form submissions.

Your Rights

Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may have the right to access, correct, or request deletion of your personal data that we hold.

You may withdraw consent for us to use your information by contacting us, subject to our need to retain certain records for legitimate business purposes.

To exercise your rights or raise a privacy concern, email us at greendineresto@gmail.com or call +91 82811 86288 / +91 87145 36288.

Security

We use HTTPS encryption, form validation, honeypot spam protection, and rate limiting to help protect your information.

No method of transmission over the internet is completely secure. While we take reasonable measures, we cannot guarantee absolute security.

Children's Privacy

Our website is not directed at children under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

Green Dine Resto

Thekkedathu Arcade, Chittady PO, Chotty, Mundakkayam, Kottayam, Kerala

Email: greendineresto@gmail.com

Phone: +91 82811 86288 / +91 87145 36288

See also: Terms of Service